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How to Return Artwork

Here is the simple process for returning an item:

Art items are generally returned to OCG Arts.

Repack the product in its original packaging materials, unless the package's condition is not suitable for a safe return back to OCG Arts. You are responsible for artwork damaged in return transit. If you are returning a product because it was defective or we shipped you an item that you did not order, OCG Arts will pay the return-shipping.

Contact the Gallery by either calling 015394 32022 or e-mailing OCG Arts at gallery@ocg-arts.com to obtain return instructions.


Faulty or Damaged Goods & Delivery Delays


In the event of any goods supplied being faulty or arriving in a damaged condition, or delays in delivery, please email us, or telephone at the times quoted below. All complaints will be dealt with immediately and any remedial action taken will be fully explained by phone or email on the same day if possible. Faulty or damaged goods will be replaced or a refund made (including the cost of any return postage), at our discretion.